The Consumer Credit (Disclosure of Information) Regulations 2004

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"the Agreements Regulations" mean the Consumer Credit (Agreements) Regulations 1983[2];

"distance contract" means any regulated agreement made under an organised distance sales or service-provision scheme run by the creditor or owner or by an intermediary of the creditor or owner who, in any such case, for the purpose of that agreement makes exclusive use of one or more means of distance communication up to and including the time at which the agreement is made and for this purpose any means of communication is a means of distance communication if, without the simultaneous physical presence of the creditor or owner or any intermediary of the creditor or owner and of the debtor or hirer, it may be used for the distance marketing of a regulated agreement between the parties to that agreement;

"durable medium" means any instrument which enables the debtor or hirer to store information addressed personally to him in a way accessible for future reference for a period of time adequate for the purposes of the information and which allows the unchanged reproduction of the information stored.

Agreements to which these Regulations apply
     2. These Regulations apply in respect of all regulated agreements except - 

(a) agreements to which section 58 of the Consumer Credit Act 1974 (opportunity for withdrawal from prospective land mortgage) applies; and

(b) distance contracts.

Information to be disclosed to a debtor or hirer before a regulated agreement is made
     3.  - (1) Before a regulated agreement ("the relevant agreement") is made, the creditor or owner must disclose to the debtor or hirer in the manner set out in regulation 4 the information and statements of protection and remedies that are required to be given - 

(a) in the case of a regulated consumer credit agreement, under regulation 2 of the Agreements Regulations;

(b) in the case of a regulated consumer hire agreement, under regulation 3 of the Agreements Regulations;

(c) in the case of a modifying agreement which is, or is treated as, a regulated consumer credit agreement, under regulations 2(3) and 7(2) of the Agreements Regulations;

(d) in the case of a modifying agreement which is or is treated as a regulated consumer hirer agreement, under regulations 3(3) and 7(9) of the Agreements Regulations.

    (2) The information and statements of protection required to be disclosed under paragraph (1) shall be the information and statements that will be included in the document embodying the relevant agreement save that, where any of the information is not known at the time of disclosure, the creditor or owner shall disclose estimated information based on such assumptions as he may reasonably make in all the circumstances of the case.

Manner of disclosure
     4. The information and statements of protection and remedies required to be disclosed under regulation 3 must be - 

(a) easily legible and, where applicable, of a colour which is readily distinguishable from the background medium upon which they are displayed;

(b) not interspersed with any other information or wording apart from subtotals of total amounts and cross references to the terms of the agreement;

(c) of equal prominence except that headings may be afforded more prominence whether by capital letters, underlining, larger or bold print or otherwise; and

(d) contained in a document which:


(i) is separate from the document embodying the relevant agreement (within the meaning of regulation 3) and any other document referred to in the document embodying that agreement;

(ii) is headed with the words "Pre-contract Information";

(iii) does not contain any other information or wording apart from the heading referred to in sub-paragraph (ii);

(iv) is on paper or on another durable medium which is available and accessible to the debtor or hirer; and

(v) is of a nature that enables the debtor or hirer to remove it from the place where it is disclosed to him.

Gerry Sutcliffe,
Parliamentary Under Secretary of State for Employment Relations, Competition and Consumer affairs, Department of Trade and Industry

5th June 2004

[2] SI 1983/1553, amended by SI 1984/1600, 1985/666, 1988/2047, 1999/3177, 2001/3649 and 2004/1482.back