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The Secretary of State, being a Minister designated[1] for the purposes of section 2(2) of the European Communities Act 1972[2] in relation to measures relating to telecommunications, in exercise of the powers conferred on him by the said section 2(2), hereby makes the following Regulations:- Citation and commencement 1. - (1) These Regulations may be cited as the Telecommunications (Data Protection and Privacy) Regulations 1999. (2) These Regulations shall come into force-
(b) for all other purposes, on 1st March 2000.
Interpretation
(b) a company incorporated in pursuance of a royal charter or letters patent; (c) a partnership in Scotland; (d) a corporation sole; or (e) any other body corporate or other entity which is a legal person distinct from the persons (if any) of which it is composed;
(b) are used, in whole or in part, for the provision of publicly available telecommunications services;
(b) in relation to a subscriber, the provider who provides him with services;
(2) Section 1 of the Data Protection Act 1998 (basic interpretative provisions) shall have effect for the purposes of these Regulations as it has effect for the purposes of that Act.
(b) such a provider and a telecommunications network provider,
would be inconsistent with a requirement of these Regulations, that term shall be void. Limitation on processing certain traffic data 6. - (1) This regulation relates to data which-
(b) are processed to secure the connection of a call and held by the provider concerned; and (c) constitute personal data whereof the data subject is a subscriber to, or user of, any publicly available telecommunications service or, in the case of a corporate subscriber, would constitute such personal data if that subscriber were an individual.
(2) Upon the termination of the call in question, save as provided in regulations 7(2) and 8(2), such data as are mentioned in paragraph (1) shall be erased or shall be so dealt with that they cease to be such data as are mentioned in paragraph (1)(c).
(b) by way of interconnection charges.
(2) Such data as are mentioned in paragraph (1) of that regulation, such data as are mentioned in paragraph (1) of this regulation may, and may only, be processed for the purposes there mentioned until the expiry of the period during which legal proceedings may be brought in respect of the payments due, or alleged to be due, or where such proceedings are brought within that period, until those proceedings are finally determined and, for the purposes hereof, the proceedings shall not be taken to be finally determined-
(b) if any such proceedings are so brought, until the conclusion of the appeal proceedings.
(3) References in paragraph (2) to appeal proceedings include references to an application for leave to appeal.
(b) constitute personal data whereof the data subject is a subscriber to that service or, in the case of a corporate subscriber, would constitute such data if that subscriber were an individual.
(2) Such data as are mentioned in paragraph (1) of that regulation, such data as are mentioned in paragraph (1) of this regulation may be processed by the telecommunications service provider concerned for the purposes of marketing telecommunications services which he provides if, but only if, the subscriber concerned has given his consent.
(b) whose activities under that authority include such an activity as is mentioned in paragraph (3).
(3) The activities referred to in paragraph (2) are activities relating to-
(b) customer enquiries; (c) the prevention or detection of fraud, and (d) the marketing of any telecommunications services provided by the relevant person.
Savings relating to the settling of disputes Prevention of calling line identification - outgoing calls 11. - (1) This regulation relates to outgoing calls on a line. (2) The relevant telecommunications service provider shall ensure that a user originating a call has, subject to regulations 13 and 14, as respects that call, a simple means to prevent, without charge, presentation of the identity of the calling line on the connected line. (3) The relevant telecommunications service provider shall ensure that a subscriber has, subject to regulations 13 and 14, as respects his line and all calls originating therefrom, a simple means to prevent, without charge, presentation of the identity of his line on any connected line. Prevention of calling or connected line identification - incoming calls 12. - (1) This regulation relates to incoming calls on a line. (2) Where presentation on the connected line of the identity of the calling line is available, the relevant telecommunications service provider shall ensure that the called subscriber has a simple means to prevent, without charge for reasonable use of the facility, presentation of the identity of a calling line on the connected line. (3) Where presentation on the calling line of the identity of the connected line is available, the relevant telecommunications service provider shall ensure that a called subscriber has a simple means to prevent, without charge, presentation of the identity of the connected line on any calling line. (4) Where presentation on the connected line of the identity of the calling line, before the establishment of a call, is available, the relevant telecommunications service provider shall ensure that the called subscriber has, as respects all or particular calls in the case of which such presentation has been prevented as mentioned in regulation 11(2) or (3), a simple means to reject the calls in question. (5) In this regulation "called subscriber" means the subscriber whose line is the called line (whether or not it is also the connected line). 999 or 112 calls 13. - (1) This regulation relates to calls to the emergency services made using either the national emergency call number 999 or the single European emergency call number 112 ("999 or 112 calls"). (2) In order to facilitate responses to such calls-
(b) in relation to 999 or 112 calls, no person shall be entitled to prevent the presentation on the connected line of the identity of the calling line.
Tracing of malicious or nuisance calls
(b) so far as it appears to the provider in question necessary or expedient for the purposes of such action,
override anything done to prevent the presentation of the identity of the calling line. Application and interpretation of Part IV 17. - (1) This Part shall apply in relation to a directory of subscribers to publicly available telecommunications services, whether in printed form or in electronic form-
(b) information from which is provided by a directory enquiry service.
(2) In this Part any reference to a directory is a reference to such a directory as is mentioned in paragraph (1), "production" in relation to a directory means its publication or preparation and cognate expressions shall be construed accordingly.
(b) no entry therein shall contain a reference which reveals his sex; and (c) no such entry shall contain such part of his address as is so specified.
(4) Where, in connection with the production of a directory, information relating to a particular subscriber is supplied to the producer thereof by some other person-
(b) subject to receipt by the producer of the directory of a copy of a request or of a record thereof so transmitted, the request in question shall be treated for the purposes of paragraph (3) as if it had been made to that producer.
Entries relating to corporate subscribers Application and interpretation of Part V 21. - (1) This Part shall apply in relation to the use of publicly available telecommunications services for direct marketing purposes. (2) Any reference in this Part to direct marketing is a reference to the communication of any advertising or marketing material on a particular line. (3) In this Part, "caller" means a person using publicly available telecommunications services for direct marketing purposes, except that where such services are so used at the instigation of some other person "caller" means that other person. (4) In regulations 26(3) and 27(5) and (6), "directory of subscribers" means a directory of subscribers to publicly available telecommunications services, whether in printed form or in electronic form, which is made available to the public or a section of the public and, in relation to such a directory, "producer" means the person by whom the directory is published or prepared. Use of automated calling systems for direct marketing purposes - communications on lines of individual or corporate subscribers 22. - (1) This regulation applies in relation to the use of publicly available telecommunications services by means of an automated calling system (that is to say, a system which, when activated, operates to make calls without human intervention) for the communication of material for direct marketing purposes, whether the called line is that of a subscriber who is an individual or that of a corporate subscriber. (2) A person shall not use, or instigate the use of, publicly available telecommunications services, and a subscriber to such services shall not permit his line to be used, as mentioned in paragraph (1), except where the called line is that of a subscriber who has previously notified the caller that for the time being he consents to such communications as are there mentioned being sent by, or at the instigation of, the caller in question on that line. Use of fax for direct marketing purposes - unsolicited communications on lines of individual or corporate subscribers 23. - (1) This regulation applies in relation to the use of publicly available telecommunications services for the unsolicited communication of material, for direct marketing purposes, by means of facsimile transmission, whether the called line is that of a subscriber who is an individual or that of a corporate subscriber; and, in a case in which an automated calling system within the meaning of regulation 22(1) is used, the provisions of this regulation and those of regulation 22 are without prejudice to each other. (2) A person shall not use, or instigate the use of, publicly available telecommunications services, and a subscriber to such services shall not permit his line to be used, as mentioned in paragraph (1) where-
(b) the number allocated to a subscriber in respect of the called line is one listed in the record kept under paragraph (4).
(3) For the purposes of paragraphs (1) and (2), the communication of material as mentioned in paragraph (1) shall not be treated as unsolicited where the called line is that of a subscriber who has notified the caller that he does not for the time being object to such communications as are so mentioned being sent by, or at the instigation of, the caller in question on that line.
(b) on the request of-
(ii) a subscriber wishing to permit the use of his line for the sending of such communications,
for information derived from that record, the Director shall, unless it is not reasonably practicable so to do, on the payment to him of such fee as is applicable and is, subject to paragraph (5), required by him, make the information requested available to that person or that subscriber.
(5) For the purposes of paragraph (4)(b) the Director may require different fees-
(b) for making available information derived from the whole or from different parts of the record,
but the fees required by him shall be ones in relation to which the Secretary of State has notified the Director that he is satisfied that they are designed to secure, as nearly as may be and taking one year with another, that the aggregate fees received, or reasonably expected to be received, equal the costs incurred, or reasonably expected to be incurred, by the Director, in discharging his duties under paragraph (4).
(b) in a case in which an automated calling system within the meaning of regulation 22(1) is used, the provisions of this regulation and those of regulation 22 are without prejudice to each other.
(2) A person shall not use, or instigate the use of, publicly available telecommunications services, and a subscriber to such services shall not permit his line to be used, as mentioned in paragraph (1), except where the called line is that of a subscriber who has previously notified the caller that he consents for the time being to such communications as are there mentioned being sent by, or at the instigation of, the caller in question on that line.
(b) the number allocated to a subscriber in respect of the called line is one listed in the record kept under paragraph (4).
(3) For the purposes of paragraphs (1) and (2), a call on a subscriber's line shall not be treated as an unsolicited call if that subscriber has notified the caller that he does not object to calls being made by, or at the instigation of, the caller in question for direct marketing purposes on that line.
(b) on the request of-
(ii) a subscriber wishing to permit the use of his line for the making of such calls,
for information derived from that record, the Director shall, unless it is not reasonably practicable so to do, on the payment to him of such fee as is applicable and is, subject to paragraph (5), required by him, make the information requested available to that person or that subscriber.
(5) For the purposes of paragraph (4)(b) the Director may require different fees-
(b) for making available information derived from the whole or from different parts of the record,
but the fees required by him shall be ones in relation to which the Secretary of State has notified the Director that he is satisfied that they are designed to secure, as nearly as may be and taking one year with another, that the aggregate fees received, or reasonably expected to be received, equal the costs incurred, or reasonably expected to be incurred, by the Director in discharging his duties under paragraph (4).
(b) subject to receipt by the Director of a copy of a notification or of a record thereof so transmitted, the notification in question shall be treated for the purposes of regulation 23(4)(a) or, as the case may be, regulation 25(4)(a) as if it had been given to the Director.
(2) Where the Director has made arrangements in pursuance of paragraph (6) of regulation 23 or, as the case may be, paragraph (6) of regulation 25 for the discharge of functions under paragraph (4) of the regulation in question by some other person on his behalf, paragraph (1) of this regulation shall have effect, in relation to such a notification as is mentioned in paragraph (4)(a) of the regulation in question, as if for the reference to the Director in sub-paragraph (a) and the first reference to him in sub-paragraph (b) there were substituted references to that other person.
(b) the producer of a directory of subscribers; and (c) where, in connection with the production of such a directory, information relating to a particular subscriber is supplied to the producer thereof by some other person, that other person.
Supplementary provisions
(b) otherwise than as mentioned in sub-paragraph (a), the caller shall ensure that the material communicated includes the particulars mentioned in paragraph (2)(a) below and, if the recipient of the call so requests, those mentioned in paragraph (2)(b) below.
(2) The particulars referred to in paragraph (1) are-
(b) either the address of the caller or a freephone telephone number on which he can be reached.
(3) Where a person by whom numbers are allocated to subscribers is requested by or on behalf of the Director, for the purposes of his functions under regulation 23(4) or 25(4), to furnish information as to when a particular number ceases to be allocated to a particular subscriber, that person shall comply with the request. Security of telecommunications services 28. - (1) Subject to paragraph (2), a telecommunications service provider shall take technical and organisational measures which are appropriate to secure the security of the service he provides. (2) If necessary, the measures required by paragraph (1) shall be taken by a telecommunications service provider in conjunction with the provider of the relevant telecommunications network who shall comply with any reasonable requests made by the service provider for the purposes hereof. (3) Where, notwithstanding the taking of measures required hereby, there is a significant risk to the security of the relevant telecommunications network, the telecommunications service provider shall inform the subscribers concerned of-
(b) any measures appropriate to afford safeguards against that risk which they themselves might take, and (c) the costs involved in the taking of such measures.
(4) For the purposes of this regulation, measures shall only be taken to be appropriate if, having regard to-
(b) the cost of implementing the measures,
they are proportionate to the risks against which they would afford safeguards.
(b) for the words "that system", in both places where they occur in subsection (1)(a) and (b) thereof, there were substituted the words "a public telecommunications system"; and (c) the reference in subsection (1)(a) thereof to a message were a reference to a communication.
Right to bills which are not itemised
(b) section 58 of that Act shall so apply as if the reference therein to the functions of the Tribunal under that Act included a reference to the functions of the Tribunal under paragraphs (4) to (7) of this regulation.
Legal requirements, law enforcement etc
(ii) would be likely to prejudice the prevention or detection of crime or the apprehension or prosecution of offenders; or
(b) if exemption from the requirement in question-
(ii) is necessary for the purposes of obtaining legal advice, or (iii) is otherwise necessary for the purposes of establishing, exercising or defending legal rights.
Transitory and transitional provisions Compensation for failure to comply with requirements of Regulations 35. - (1) A person who suffers damage by reason of any contravention of any of the requirements of these Regulations by any other person shall be entitled to compensation from the other person for that damage. (2) In proceedings brought against a person by virtue of this regulation it shall be a defence to prove that he had taken such care as in all the circumstances was reasonably required to comply with the requirement concerned. Enforcement - extension of Part V of the Data Protection Act 1998 36. - (1) The provisions of Part V of the Data Protection Act 1998 and of Schedules 6 and 9 thereto are hereby extended for the purposes of these Regulations and, for those purposes, shall have effect subject to the omissions and other modifications set out in Schedule 4. (2) In regulations 37 and 38, "enforcement functions" means the functions of the Data Protection Commissioner under the provisions referred to in paragraph (1) as extended thereby. (3) The provisions of this regulation and those of regulation 35 are without prejudice to each other. Request that Commissioner exercise his enforcement functions 37. Where it is alleged that there has been contravention of any of the requirements of these Regulations either the Director or a person aggrieved by the alleged contravention may request the Commissioner to exercise his enforcement functions in respect of that contravention, but those functions shall be exercisable by him whether or not he has been so requested. Technical advice to Commissioner 38. The Director shall comply with any reasonable request made by the Commissioner, in connection with his enforcement functions, for advice on technical and similar matters relating to telecommunications. Parliamentary Under Secretary of State for Small Firms, Trade and Industry, Department of Trade and Industry 1999 At the end of regulation 10 of the Telecommunications (Data Protection and Privacy) (Direct Marketing) Regulations 1998[9] (notifications for purposes of regulation 7(4)(a) or 9(4)(a) thereof) there shall be added the two following paragraphs:-
(6) The list referred to in paragraph (5) is the list kept before 1st May 1999 by the Direct Marketing Association (UK) Ltd for the purposes of the extra-statutory scheme then operated by it which was known as "the Telephone Preference Scheme."."
(b) the Telecommunications (Open Network Provision) (Voice Telephony) Regulations 1998; or (c) the Telecommunications (Data Protection and Privacy) Regulations 1999.".
2.
At the end of section 7(5)(a) of the Act of 1984 (power to license systems) there shall be added the words "or by regulation 30 of the Telecommunications (Data Protection and Privacy) Regulations 1999.". 3. In section 11 of the Data Protection Act 1998 (right to prevent processing for purposes of direct marketing), after subsection (2) there shall be inserted the following subsection-
4. In regulation 2(1) of the Telecommunications (Open Network Provision) (Voice Telephony) Regulations 1998[11] (interpretation), for the definitions of "Data Protection Registrar" and of "relevant data protection legislation" there shall be substituted, respectively, the following definitions-
5.
In regulation 10 of the said Regulations (directory services - systemless providers), both in paragraph (8)(a) and in paragraph (9), for the words "Data Protection Registrar" there shall be substituted the words "Data Protection Commissioner" and at the end of the said regulation there shall be added the following paragraph-
6.
In regulation 21(6)(b)(iii) of the said Regulations (conditions of access and use and essential requirements), for the words "imposed only in accordance" there shall be substituted the word "compatible". 1. The data referred to in regulations 7(1) and 8(1) are data which constitute personal data whereof the data subject is a subscriber to, or user of, any publicly available telecommunications service or, in the case of a corporate subscriber, would constitute such data if that subscriber were an individual, and which comprise information in respect of all or any of the following matters, namely-
(b) the subscriber's address and the type of the station; (c) the total number of units of use by reference to which the sum payable in respect of an accounting period is calculated; (d) the type, starting time and duration of calls and the volume of data transmissions in respect of which sums are payable by the subscriber and the numbers or other identification of the stations to which they were made; (e) the date of the provision of any service not falling within sub-paragraph (d); and (f) other matters concerning payments including, in particular, advance payments, payments by instalments, reminders and disconnections.
2.
The reference in paragraph 1(c) to an accounting period is, in relation to sums of any description payable to a telecommunications network provider or a telecommunications service provider, a reference to a period in respect of which the relevant person normally sends out bills for sums of that description payable to him. 1. - (1) For the purposes of this paragraph, such data as are mentioned in paragraph (1) of regulation 8 are eligible data at any time if, and to the extent that, they are at that time subject to processing which was already under way immediately before 1st March 2000 being processing by a telecommunications service provider for the purposes of marketing telecommunications services provided by him ("the existing processing"). (2) This paragraph shall apply where the telecommunications service provider concerned has given a subscriber written notice of the existing processing and of the effect of this paragraph ("a notified subscriber"). (3) Subject as hereinafter provided, for the purposes of regulation 8(2) in relation to the continued processing of eligible data which constitute personal data whereof the data subject is a notified subscriber, or, in the case of a notified corporate subscriber, would constitute such data if that subscriber were an individual, the notified subscriber shall be deemed to have given his consent. (4) If, within 2 months of a notified subscriber having been given the notice referred to in sub-paragraph (2), he expresses his dissent by written notice given to the telecommunications service provider concerned, then, in the case of that subscriber, the provider concerned shall cease, as soon as is reasonably practicable, the continued processing of eligible data in pursuance of sub-paragraph (3). (5) Without prejudice to sub-paragraph (4), where a notified subscriber is deemed to have given his consent for the purposes of regulation 7(2), that consent may be withdrawn by him as though it were a consent actually given. 2. Part IV shall not apply in relation to such a directory as is mentioned in regulation 17(1) which is comprised in an edition first published before 1st March 2000. 3. - (1) Where, immediately before 1st March 2000, the number, in respect of a particular line, allocated to a subscriber who is an individual, was listed in the record kept under regulation 9(4)(a) of the Telecommunications (Data Protection and Privacy) (Direct Marketing) Regulations 1998[12] by reason only of regulation 10(5) of those Regulations[13], then, for the purposes of regulation 25(4)(a) of these Regulations, that subscriber shall, as respects that line, be deemed to have notified the Director as mentioned in the said regulation 25(4)(a), and that notification may be withdrawn by him as though it were a notification actually given. (2) The reference in regulation 27(4) to the record kept under paragraph (4) of the regulation in question, that is to say regulation 23 or 25, shall be construed, in relation to a time before 1st March 2000, as a reference to the record kept under paragraph (4) of the corresponding regulation of the Telecommunications (Data Protection and Privacy) (Direct Marketing) Regulations 1998, that is to say regulation 7 or 9 thereof. (3) The provisions of this paragraph are without prejudice to those of section 17(2) of the Interpretation Act 1978[14]. 4. - (1) This paragraph shall apply in relation to enforcement notices under section 10 of the Data Protection Act 1984 as applied by regulation 13(1) of the Telecommunications (Data Protection and Privacy) (Direct Marketing) Regulations 1998; and nothing in paragraph 7 of Schedule 14 to the Data Protection Act 1998 shall apply in relation to such notices. (2) If, immediately before 1st March 2000-
(b) either the time for appealing against the notice has expired or any appeal has been determined,
then the notice shall have effect for the purposes of sections 41 and 47 of the Data Protection Act 1998 as if it were an enforcement notice under section 40 thereof as extended by regulation 36(1) of these Regulations.
(b) an appeal has not been determined,
any appeal shall be determined in accordance with the provisions of the Data Protection Act 1984 and, unless the notice is quashed on appeal, the notice shall have effect for the purposes of sections 41 and 47 of the Data Protection Act 1998 as if it were an enforcement notice under section 40 thereof as extended as aforesaid. 1. In section 40-
(b) in subsection (2), the words "or distress" shall be omitted; (c) subsections (3), (4), (5), (9) and (10) shall be omitted; and (d) in subsection (6)(a), for the words "data protection principle or principles" there shall be substituted the words "relevant requirement or requirements".
2.
In section 41, for the words "data protection principle or principles", in both places where they occur, there shall be substituted the words "relevant requirement or requirements".
(2) An information notice must contain a statement that the Commissioner regards the specified information as relevant for the purpose of determining whether the person has complied, or is complying, with the relevant requirements and his reason for regarding it as relevant for that purpose.";
(c) in subsection (6)(b), after the words "arising out of" there shall be inserted the words "the said Regulations or"; and (d) subsection (10) shall be omitted.
5.
Sections 44, 45 and 46 shall be omitted.
(b) in subsection (3) for the words "43(5) or 44(6)" there shall be substituted the words "or 43(5)"; and (c) subsection (4) shall be omitted.
8.
In section 49, subsection (5) shall be omitted.
(b) sub-paragraph (2) shall be omitted.
11.
In paragraph 9 of Schedule 9-
(b) in sub-paragraph (1)(b), after the words "arising out of" there shall be inserted the words "the 1999 Regulations or".
(This note is not part of the Regulations) These Regulations implement Directive 97/66/EC of the European Parliament and the Council concerning the processing of personal data and privacy in the telecommunications sector. They revoke the Telecommunications (Data Protection and Privacy) (Direct Marketing) Regulations 1998, which have already implemented part of the Directive. Part II places restrictions upon the processing of data about telecommunications traffic and billing. Part III provides for subscribers and users to be able to prevent the identity of the caller or, in certain circumstances, the line to which a call is connected from being identified to the other party to the call. Part IV requires producers of directories to exclude subscribers or to omit details of subscribers' sex or address if so requested. Part V repeats the provisions about direct marketing contained in the 1998 Regulations. Part VI contains provisions about the security of telecommunications services, itemised billing and the termination of unwanted call-forwarding, and provisions overriding Parts II and III in the interests of law enforcement and national security. Part VII provides for compensation and enforcement. The Regulations come into force on 1st March 2000, the same day as related provisions of the Data Protection Act 1998. An interim amendment to the 1998 Regulations, giving legal effect to the Direct Marketing Association's non-statutory list of subscribers who do not want to receive direct marketing calls, comes into force on 16th August 1999. A regulatory impact assessment is available and can be obtained from Communications and Information Industries Directorate, Department of Trade and Industry, 151 Buckingham Palace Road, London, SW1W 9SS. Copies have been placed in the libraries of both Houses of Parliament. Notes: [1] See the European Communities (Designation) Order 1996 (S.I. 1996/266).back [6] O.J. No. L24, 30.1.98, p. 1.back [8] Section 45 was amended by section 11(1) of the Interception of Communications Act 1985 (c. 56).back [10] Section 1(6) was amended by paragraph 1 of Schedule 1 to the Telecommunications (Data Protection and Privacy) (Direct Marketing) Regulations 1998 (S.I. 1998/3170).back [13] Regulation 10(5) is inserted by regulation 3(2) of these Regulations and Part I of Schedule 1 thereto.back [14] 1978 c. 30. Section 17(2) is applied to subordinate legislation by section 23(1).back
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