Statutory Instruments printed from this website are printed under the superintendence and authority of the Controller of HMSO being the Queen's Printer of Acts of Parliament.
The legislation contained on this web site is subject to Crown Copyright protection. It may be reproduced free of charge provided that it is reproduced accurately and that the source and copyright status of the material is made evident to users.
It should be noted that the right to reproduce the text of Statutory Instruments does not extend to the Queen's Printer imprints which should be removed from any copies of the Statutory Instrument which are issued or made available to the public. This includes reproduction of the Statutory Instrument on the Internet and on intranet sites. The Royal Arms may be reproduced only where they are an integral part of the original document.
The text of this Internet version of the Statutory Instrument which is published by the Queen's Printer of Acts of Parliament has been prepared to reflect the text as it was Made. A print version is also available and is published by The Stationery Office Limited as the The Telecommunications (Open Network Provision) (Voice Telephony) Regulations 1998 , ISBN 0 11 079254 8. The print version may be purchased by clicking here. Braille copies of this Statutory Instrument can also be purchased at the same price as the print edition by contacting TSO Customer Services on 0870 600 5522 or e-mail:customer.services@tso.co.uk.
Further information about the publication of legislation on this website can be found by referring to the Frequently Asked Questions.
To ensure fast access over slow connections, large documents have been segmented into "chunks". Where you see a "continue" button at the bottom of the page of text, this indicates that there is another chunk of text available.
STATUTORY INSTRUMENTS
1998 No. 1580
TELECOMMUNICATIONS
The Telecommunications (Open Network Provision) (Voice Telephony) Regulations 1998
Made
28th June 1998
Laid before Parliament
30th June 1998
Coming into force
21st July 1998
The Secretary of State, being a Minister designated[1] for the purposes of section 2(2) of the European Communities Act 1972[2] in respect of measures relating to telecommuni cations, in exercise of the powers conferred on her by that section and of all other powers enabling her in that behalf, hereby makes the following Regulations: -
Citation and commencement 1.
These Regulations may be cited as the Telecommunications (Open Network Provision) (Voice Telephony) Regulations 1998 and shall come into force on 21st July 1998.
"the Act" means the Telecommunications Act 1984[3];
"the Commission" means the Commission of the European Communities;
"consumer" means any natural person who uses a publicly available telecommunications service for purposes which are outside his trade, business or profession;
"Data Protection Registrar" means the holder of the office originally established by section 3(1)(a) of the Data Protection Act 1984[4] as the office of Data Protection Registrar;
"the Director" means the Director General of Telecommunications appointed under section 1 of the Act;
"directory information" means, in the case of directories, the name, address and telephone number of the subscriber and, in the case of a directory information service, may include the telephone number only of the subscriber or information that the telephone number of the subscriber may not be supplied;
"directory information service" means directory information provided over a telephone system;
"the EEA" means the European Economic Area;
"the EEA Agreement" means the Agreement on the European Economic Area signed at Oporto on 2 May 1992 as adjusted by the Protocol signed at Brussels on 17 March 1993;
"fixed publicly available telephone service" means the provision to end-users at fixed locations of a service for the originating and receiving of national and international calls, including voice telephony services and may include, in addition, access to emergency "112" services, the provision of operator assistance, directory services, provision of public pay-telephones, provision of service under special terms or provision of special facilities for customers with disabilities or with special social needs but does not include value added services provided over the public telephone system;
"fixed public telephone network" means the public switched telecommunications network which supports the transfer between network termination points at fixed locations of speech and 3.1 kHz bandwidth audio information, to support inter alia:
(a) voice telephony,
(b) facsimile Group III communications, in accordance with ITU-T Recommendations in the "T-series",
(c) voice band data transmission via modems at a rate of at least 2,400 bit/s, in accordance with ITU-T Recommendations in the "V-series"; and
where access to the end-user's network termination point is via a number or numbers in the national numbering plan;
"fixed public telephone system" means the telecommunication systems run by a person under a licence which has been granted under section 7 of the Act whether to a particular person, persons of a class or persons generally, and which form part of the fixed public telephone network and by means of which fixed publicly available telephone services are provided;
"the Interconnection Regulations" means the Telecommunications (Interconnection) Regulations 1997[5];
"licence" means a licence granted under section 7 of the Act;
"major office" means for the purpose of regulation 18(1)(b), the systemless service provider's registered office and such other offices as the Director, having consulted the systemless service provider, may direct;
"mobile public telephone network" means the telecommunication systems run under licences whether granted under section 7 of the Act to a particular person or persons of a class by means of which publicly available mobile telephone services are provided at network termination points which are not at fixed locations;
"number portability" means a facility whereby subscribers who so request can retain their number on the fixed public telephone network at a specific location independent of the organisation providing service;
"the ONP Framework Directive" means Council Directive 90/387/EEC on the establishment of the internal market for telecommunications services through the implementation of open network provision[6] as amended by European Parliament and Council Directive 97/51/EC[7] for the purpose of adaptation to a competitive environment in telecommunica tions;
"ONP Committee" means the Committee created by Article 9(1) of the ONP Framework Directive;
"operator having significant market power" means (i) a public operator which the Director has determined to be an operator having significant market power in accordance with regulation 6(1) below; or (ii) a systemless service provider which the Director has determined to be an operator having significant market power in accordance with regulation 6(2) below;
"process" means to obtain, record or hold data or information or to carry out any operation or set of operations on the data or information, including;
(a) organisation, storage, adaptation or alteration of the data or information;
(b) retrieval, consultation or use of the data or information;
(c) disclosure of the data or information by transmission, dissemination or otherwise making available; or
(d) alignment, combination, blocking, erasing or destruction of the data or information;
and "processing" shall be interpreted accordingly;
"publicly available telephone services" means either fixed publicly available telephone services or publicly available mobile telephone services or both;
"publicly available mobile telephone services" means a telephony service whose provision consists, wholly or partly, in the establishment of radiocommunications to one mobile user, and makes use wholly or partly of a mobile public telephone network;
"public operator" means a person to whom a licence has been granted under section 7 of the Act authorising the running of a public telephone system and the provision of publicly available telephone services;
"public pay-telephone" means a telephone available to the general public for the use of which the means of payment are one or more of the following: -
(a) coins;
(b) credit cards;
(c) debit cards; and
(d) pre-payment cards;
"public telephone system" means telecommunication systems forming part of the fixed public telephone network or a mobile public telephone network;
"the 1997 Regulations" means the Telecommunications (Voice Telephony) Regulations 1997[8];
"relevant data protection legislation" means the Data Protection Act 1984 and from 24 October 1998 Directive 95/46/EC of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data and on the free movement of such data[9] and Directive 97/66/EC of the European Parliament and of the Council concerning the processing of personal data and the protection of privacy in the telecommunications sector[10];
"the Revised Voice Telephony Directive" means Directive 98/10/EC of the European Parliament and of the Council on the application of open network provision to voice telephony and on universal service for telecommunications in a competitive environment[11];
"systemless service provider" means a person who provides publicly available telephone services but who does not run a telecommunication system within the meaning of section 4 of the Act by means of which such services are provided;
"subscriber" means a person who is party to a contract with the provider of publicly available telecommunications services for the supply of such services;
"the Terminal Equipment Regulations" means the Telecommunications Terminal Equipment Regulations 1992[12];
"universal service" means a defined minimum set of services of specified quality which is available to all users independent of their geographical location and, in the light of specific national conditions, at an affordable price;
"user" means a person using or requesting publicly available telecommunications services;
"the Voice Telephony Directive" means Directive 95/62/EC of the European Parliament and of the Council on the application of open network provision (ONP) to voice telephony[13];
"voice telephony licence" means a licence granted under section 7 of the Act to a particular person or to persons of a class or to persons generally and which authorises the running of a public telephone system and the provision of publicly available telephone services; and
"voice telephony service" means a service available to the public for the commercial provision of direct transport of real-time speech via the public switched network or networks such that any user can use equipment connected to a network termination point at a fixed location to communicate with another user of equipment connected to another termination point.
(2) Any expression used in these Regulations which is also used in the Revised Voice Telephony Directive has the same meaning in these Regulations as it has in that Directive.
(3) Except where the context otherwise requires and subject to paragraphs (1) and (2), any expression used in these Regulations which is also used in the Act has the same meaning in these Regulations as it has in the Act.
EEA Agreement 3.
Consequent upon the extension of the Voice Telephony Directive to the EEA by decision No 25/98 of the EEA Joint Committee which came into force on 1 April 1998, Regulations 1 to 3 and 9 of the 1997 Regulations and Voice Telephony Conditions VTD1, VTD8, VTD9 and VTD10 in Schedule 1 to those Regulations are hereby extended to have effect in respect of Contracting Parties to the EEA Agreement[14] and in Regulation 9 and the Voice Telephony Conditions the words "member State" shall be interpreted as meaning a Contracting Party to that Agreement.
Revocations 4.
- (1) Regulations 4 to 8 and Schedules 2 to 4 of the 1997 Regulations are hereby revoked.
(2) In Schedule 1 to the 1997 Regulations and in the relevant Licences within the meaning of the 1997 Regulations, Conditions VTD2 to VTD7 and VTD11 to VTD16 in Schedule 1 to the Voice Telephony Conditions are hereby revoked and Conditions VTD1, VTD8, VTD9 and VTD10 are revoked insofar as they regulate actions of a relevant Licensee in respect of any person who is resident in a member State of the European Community as regards telecommunications services provided by or to such a person.
Scope 5.
- (1) Regulations 9, 10, 13(b), 14, 15, 16, 17(1) and 18 apply to the running of mobile public telephone networks or to the provision of publicly available mobile telephone services or both.
(2) Save as provided in paragraph (1) above these Regulations do not apply to the running of mobile public telephone networks or to the provision of publicly available mobile telephone services or both.
Significant Market Power 6.
- (1) For the purposes of the Revised Voice Telephony Directive and of these Regulations, the Director shall determine, in accordance with paragraph (3) below on the coming into force of these Regulations and from time to time, whether a public operator is an operator having significant market power which provides:
(a) a fixed public telephone system; or
(b) voice telephony services; or
(c) both such a system and such services.
(2) For the purposes of the Revised Voice Telephony Directive and of these Regulations, the Director shall determine in accordance with paragraph (3) below, on the coming into force of these Regulations and from time to time, whether a systemless service provider providing voice telephony services is an operator having significant market power.
(3) In making such a determination under paragraphs (1) or (2) above it shall be presumed that:
(a) a public operator which has 25% or more of the relevant market in the geographical area within which it is licensed to operate has significant market power;
(b) a systemless service provider which has 25% or more of the relevant market in the United Kingdom has significant market power; and
(c) a public operator which has less than 25% of the relevant market in the geographical area within which it is licensed to operate does not have significant market power;
(d) a systemless service provider which has less than 25% of the relevant market in the United Kingdom does not have significant market power;
unless having regard to the public operator's or systemless service provider's, as the case may be, ability to influence market conditions, turnover relative to the size of the market, control of the means of access to end-users, access to financial resources and experience in providing products and services in the market, the Director determines the contrary.
(4) The Director shall notify the Secretary of State of the determinations which he has made under paragraphs (1) and (2) above and the Secretary of State shall notify determinations under paragraphs (1) and (2) to the Commission.
Availability of services 7.
- (1) In exercising their functions under Part II and sections 47 to 49 of the Act and under these Regulations, the Secretary of State and the Director shall:
(a) ensure that fixed publicly available telephone services, including directory services and the provision of public pay-telephones, are available to all users at an affordable price; and
(b) ensure that any scheme designed to ensure affordability follows the principles of transparency and non-discrimination and takes into account the views of interested parties in accordance with regulation 36 below.
(2) The Director shall publish:
(a) rules and criteria for ensuring affordability; and
(b) regular reports on tariffs.
Provision of network connections and access to telephone services 8.
- (1) In exercising their functions under Part II and sections 47 to 49 of the Act, the Secretary of State and the Director shall ensure that throughout the United Kingdom all reasonable requests for connection to a fixed public telephone system at a fixed location and access to fixed publicly available telephone services are met by at least one public operator and may, if necessary, designate one or more public operators to meet such requests.
(2) The connection provided shall be capable of allowing users to make and receive national and international calls, supporting speech, and facsimile or data communications or both.
Directory services - public operators 9.
- (1) In exercising their functions under Part II and sections 47 to 49 of the Act, the Secretary of State and the Director shall ensure that subscribers provided with publicly available telephone services have the right to an entry in both publicly available telephone directories and directory information services and to verify, correct or request removal of that entry.
(2) In exercising their functions under Part II and sections 47 to 49 of the Act, the Secretary of State and the Director shall ensure that public telecommunications operators running a public telephone system make available to end-users receiving publicly available telephone services by means of that operator's system, on request:
(a) publicly available telephone directories which satisfy the requirements in paragraph (3) below; and
(b) subject to regulation 13(b)(i), a directory information service which satisfies the requirements in paragraph (4) below.
(3) The publicly available telephone directories referred to in paragraphs (1) and (2)(a) above shall:
(a) cover all subscribers, including subscribers provided with publicly available telephone services by any other person, save those who have expressed opposition to being listed; and
(b) whether printed or electronic, or both, be in a form approved by the Director, and be updated on a regular basis.
(4) The directory information service referred to in paragraphs 1 and (2)(b) above shall cover all subscribers, including subscribers provided with publicly available telephone services by any other person, save those who have expressed opposition to having their numbers included.
(5) In exercising their functions under Part II and sections 47 to 49 of the Act, the Secretary of State and the Director shall ensure that public telecommunications operators in providing publicly available telephone directories and a directory information service:
(a) follow the principle of non-discrimination in their treatment and presentation of the information provided to them; and
(b) comply with relevant data protection legislation when processing any data or information pursuant to this regulation.
(6) In exercising their functions under Part II and sections 47 to 49 of the Act, the Secretary of State and the Director shall ensure that persons running a telecommunication system and to whom telephone numbers have been allocated:
(a) meet reasonable requests to make available the relevant details of their subscribers and of any other end-user to whom a telephone number allocated to that person has been allotted, for the purpose of enabling public telecommunications operators to comply with the obligations in paragraph (2) above;
(b) provide the information on terms which are fair, cost-oriented and non-discriminatory, and in a format which is agreed between the provider and recipient of the information, or where no agreement is reached, in a format which is approved by the Director; and
(c) comply with relevant data protection legislation when processing any data or information pursuant to these Regulations.