| Total loss of electric power |
1 |
| Partial loss of electric power |
3 |
| Unsafe power or lighting socket, or electrical fitting |
1 |
| Total loss of water supply |
1 |
| Partial loss of water supply |
3 |
| Total or partial loss of gas supply |
1 |
| Blocked flue to open fire or boiler |
1 |
| Total or partial loss of space or water heating between 31st October and 1st May |
1 |
| Total or partial loss of space or water heating between 30th April and 1st November |
3 |
| Blocked or leaking foul drain, soil stack, or (where there is no other working toilet in the dwelling-house) toilet pan |
1 |
| Toilet not flushing (where there is no other working toilet in the dwelling-house) |
1 |
| Blocked sink, bath or basin |
3 |
| Tap which cannot be turned |
3 |
| Leaking from water or heating pipe, tank or cistern |
1 |
| Leaking roof |
7 |
| Insecure external window, door or lock |
1 |
| Loose or detached bannister or hand rail |
3 |
| Rotten timber flooring or stair tread |
3 |
| Door entryphone not working |
7 |
| Mechanical extractor fan in internal kitchen or bathroom not working |
7 |
