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Public Services Ombudsman (Wales) Act 2005

  • Explanatory Notes Table of contents

Please note:

All reference to 'Parts' and 'sections' are from the Public Services Ombudsman (Wales) Act 2005. For other versions of these Explanatory Notes, see More Resources.

  1. Introduction

  2. Summary

  3. Territorial Extent and Devolution

  4. Commentary on Sections

    1. Part 1: the Public Services Ombudsman for Wales

      1. Section 1: The Public Services Ombudsman for Wales

    2. Schedule 1: Public Services Ombudsman for Wales: Appointment Etc.

    3. Part 2: Investigation of Complaints

      1. Power of investigation

        1. Section 2: Power of investigation

        2. Section 3: Alternative resolution of complaints

      2. Complaints

        1. Section 4: Who can complain

        2. Section 5: Requirements: complaints made to the Ombudsman

        3. Section 6: Requirements: complaints referred to the Ombudsman

      3. Matters which may be investigated

        1. Section 7: Matters which may be investigated

        2. Section 8: Exclusion: matters not relating to Wales

        3. Section 9: Exclusion: other remedies

        4. Section 10: Other excluded matters

    4. Schedule 2: Excluded Matters

      1. Section 11: Decisions taken without maladministration

      2. Decisions not to investigate etc.

        1. Section 12: Decisions not to investigate or to discontinue investigation

      3. Investigation procedure and evidence

        1. Section 13: Investigation procedure

        2. Section 14: Information, documents and evidence

        3. Section 15: Obstruction and contempt

      4. Reports of investigations

        1. Section 16: Reports of Investigations

        2. Section 17: Publicising reports

        3. Section 18: Publicising reports: health care providers

        4. Section 19: Action following receipt of a report

        5. Section 20: Non-action following receipt of a report

        6. Section 21: Reports: alternative procedure

      5. Special reports

        1. Section 22: Special reports

        2. Section 23: Special reports: supplementary

        3. Section 24: Special reports relating to the Assembly

      6. Consultation and co-operation

        1. Section 25: Consultation and co-operation with other ombudsmen

      7. Disclosure

        1. Section 26: Disclosure of information

        2. Section 27: Disclosure prejudicial to the safety of the State or contrary to the public interest

        3. Section 28: Listed Authorities

    5. Schedule 3 Listed Authorities

      1. Section 29: Restrictions on power to amend Schedule 3

      2. Section 30: Provisions in orders adding persons to Schedule 3

      3. Miscellaneous

        1. Section 31: Power to issue guidance

        2. Section 32: Protection from defamation claims

        3. Section 33: Publicity for complaints procedures

        4. Section 34: Compensation for the person aggrieved

    6. Part 3: Miscellaneous and General

      1. Conduct of local government members and employees

        1. Section 35: Conduct of local government members and employees

    7. Schedule 4: Conduct of Local Government Members and Employees

      1. Abolition of existing bodies and offices

        1. Section 36: Abolition of existing bodies and offices

        2. Section 37: Transfer of property, staff etc.

    8. Schedule 5: Transfer of Staff, Property Etc.

      1. Section 38: Undetermined complaints

      2. General

        1. Section 39: Amendments and repeals

        2. Section 40: Commencement

        3. Section 41: Interpretation

        4. Section 42: Former health care providers and social landlords: modifications

        5. Section 43: Consequential, transitional provisions etc.

        6. Section 44: Orders, regulations and directions

        7. Section 45: Extent

  5. Commencement

  6. Glossary of Terms

  7. Hansard References

  • Explanatory Notes Table of contents

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Explanatory Notes

Text created by the government department responsible for the subject matter of the Act to explain what the Act sets out to achieve and to make the Act accessible to readers who are not legally qualified. Explanatory Notes were introduced in 1999 and accompany all Public Acts except Appropriation, Consolidated Fund, Finance and Consolidation Acts.

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